Almost one in five hospitality businesses have encountered a pest problem in the past year, with a lack of effective cleaning and maintenance cited as the main cause for attracting rats, mice and ants.

The research, conducted by Rentokil, reveals that 86% of business owners surveyed stated the key concern is the damage a pest infestation could cause to their reputation, followed closely by customer relationships and loss of trading (82%). Of the 500 SME businesses surveyed, the majority see their reputation as their greatest asset, and understand the damage a pest infestation can cause.

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