When asked what the most important aspects in the hospitality industry are, we’d be tempted to say service, quality, but mostly reputation. After all, without a fantastic reputation, your business may fail to thrive and stand out from competitors. A good reputation can take years of hard work to build, and just one error to destroy. Something that can quickly destroy a reputation is a poor hygiene rating. Having a proper pest control scheme in place can help you keep that hygiene rating high and your reputation even higher. With hygiene ratings being available in the public domain, it doesn’t [...]
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Chris Saunders joins Harvey Environmental Services as commercial director, bringing 26 years of experience in the pest control, washroom and facilities services sector to the table. Chris joins Harvey from OCS Group UK Ltd, where he held a number of senior leadership roles including sales director, Cannon Pest Control, and head of sales, OCS Specialist Services; responsible for the new business growth of five sectors; commercial specialist cleaning, electrical compliance, security systems, window cleaning and grounds maintenance. Chris said: “This is an exciting time to be joining Harvey Environmental Services and I am really pleased to be working within the [...]
Here’s a question for you…when carrying out a new build or refurbishment project, at what point do you engage with a pest controller? a) Right from the outset b) When works are nearly complete c) When the premises are ready to open You can guess what we’re going to say is the right answer can’t you? We’re currently working with clients undergoing refurbishments of their restaurants and they took our advice to keep us in the loop every step of the way. Why? There are a number of reasons. First, we can keep a close eye on any existing pest [...]
Just Eat listings include takeaways given zero ratings for hygiene “Half of outlets rated as zero by the Food Standards Agency in Manchester, Bristol and London appear on the app.” - BBC News Khyber Pass kebab shop fined over human faeces contamination “… inspectors concluded people affected by the outbreak must have eaten food contaminated with human faeces.” - BBC News Food hygiene is a postcode lottery and diners "might as well toss a coin" “A takeaway was forced to temporarily close after inspectors discovered it was infested with cockroaches.” - The Daily Telegraph You get the picture? [...]
We’ve all seen the headlines: Rats as big as cats! Giant rats spotted in New York! Were they? Were they really though? I’ve been working in the pest industry for many years now and never have I come across such whoppers! But they’re in the headlines all the time, so they must exist; right? Oh, who am I to get in the way of a good story? The 'Giant 4-foot-long monster rat' found in children's playground in London’ headline shocker is a much better headline than ‘Man catches regular sized rat in playground’. I get it; all I’m saying is, [...]
The ‘two Debbies’ crossed the Lancashire boundaries this month to head down south and share best practice with a close working partner of Harvey Environmental. Office staff Debbie Wilkinson and Deborah Wood took a two-day trip to London to visit Beaver Pest Control, a loyal contractor to Harvey who are well up-to-speed on technical advances in the sector. Martin Harvey said: “It’s always good to appreciate what someone else does well and learn from it and Beaver are extremely good at reducing unnecessary paperwork by instead relying on new technologies. “Paperwork is the bane of the two Debbies’ life, but [...]
The days of manual inputting data have come to an end for the Harvey Environmental service team. The company has invested in advanced digital software and touch screen mobile devices in order to streamline processes for customers and internal staff alike. The decision to make the shift from manual to digital was made following recent visits to partner companies who already use this technology in their everyday work. Deborah Wood and Debbie Wilkinson, who share the administrative work in the office agreed that this would be a beneficial move; cutting down on unnecessary paperwork and streamlining processes. Martin Harvey said: [...]
Offices and commercial premises provide the perfect place for feral pigeons to land and nest, providing high, flat spaces for them to live safely. Creatures of habit, pigeons are loyal to their nesting sites and can be regularly found on window ledges, balconies, roofs and even external air conditioning units. A study in 2011 on London pigeons, estimated that, at that time, there were a staggering 850,000 pigeons taking over large swathes of the city. Not only do roosting feral pigeons cause unwanted damage to property, causing blockages with feathers, twigs and other debris, their droppings, often found outside eateries [...]
Leave no margin for error When it comes to food there can absolutely be no margin for error when it comes to pest control. Failure to prevent or tackle pests on your premises can lead to customer illness, a bad reputation and potential closure. So, what can food businesses do to protect their customers and their business from the unnecessary pest issues? Prevention Yes, we’ve all heard the saying that ‘prevention is better than cure’ and this also applies to pest control. In fact, it is the very best form of pest management. Pests are always looking for that opportunity [...]
1. Prevent access to food sources Cockroaches will eat anything and will happily chow down on any foody temptation that comes their way. Like humans, they enjoy a mixed diet of protein and carbohydrates, but unlike us, they can last one or two weeks without water, providing the moisture content of the food they’re having is high. As such, the best way to rid your premises of cockroaches is to eliminate access to food supply. While they can live for a few weeks without water, they ideally don’t want to, so make sure you remove any temptations, such as standing [...]